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FREQUENTLY ASKED QUESTIONS
I am...
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What is Careots?Careots is a web application and cloud platform meant to help educate employees about their own wellbeing and happiness. Careots also offers a robust marketplace of premier products and services to help you take the steps needed to thrive.
-
How does Careots help improve my wellbeing?Careots gives you access to some of the best research and tools available to understand what drives you and a path towards expanding your happiness. Once you are ready, Careots gives you the freedom to choose from carefully selected products and services that address specific elements of your wellbeing.
-
Why does wellbeing matter to me?Your wellbeing or happiness directly impacts your anxiety levels and mindset on life. When you feel supported, comfortable, and empowered, your ability to be engaged, chase your goals, and make successful contributions are all increased.
-
What is the difference between being happy and my happiness?Happy is a temporary or situational state of mind. It is something that feels good right now like a quick dopamine rush. Happiness is a continual or lasting state of being. It gives a reason to everything you are doing to help your life have meaning.
-
What are the six essential human resources of wellbeing?We have worked with industry leading research, our partners, and our customers to understand what drives your wellbeing. This has led to the creation of our six essential human resources of wellbeing including Emotional, Career, Social, Financial, Physical, and Community. Each of these elements are interdependent on each other and require balance for you to thrive at work and in life.
-
Why is Gallup a part of Careots?Gallup (www.gallup.com) is the recognized world leader in providing research and surveys on employee engagement ways to improve wellbeing (happiness). Gallup provides Careots with exclusive Wellbeing Finder resources and access to their research and insights for employees.
-
Why is Happify a part of Careots?Happify (www.happify.com) is the most used emotional wellbeing app. They provide users with science-based activities and games to reduce stress and anxiety while building optimism and mindfulness. Through our partnership, Happify provides Careots users with premium access to their tracked topics, content, and meditations.
-
Who else is involved in Careots?Careots is constantly striving to recruit and foster the best partner ecosystem. Our customer experience is built through our strong relationship with Stripe and Visa. Our marketplace hosts over 40 of the most respected consumer and medical brands committed to user wellbeing (happiness).
-
What are some of the products and services I can spend my balance?There are over 40 different options for you to spend your balance. This includes Babbel, Peloton, Scribd, Scott's Cheap Travel, Legalzoom, Shipt, Curiosity Stream, and Motley Fool.
-
How competitive is Careots pricing?We work with our marketplace partners to make sure the quality and focus are aligned with your priorities. Additionally, we negotiate on behalf of all our users to get the best prices.
-
How do I use my spending balances in Careots?Your employer has the ability to fund your Careots account to make purchases in our marketplace. As soon as you log into your Careots account, you will see your available spending balance and your virtual debit card information. This debit card is authorized to only work for purchases made inside the Careots marketplace. If your employer has not given you funding, you are able to take advantage of the marketplace offerings by using your own credit card at check out.
-
Can I add personal funds to the Careots balance?Unfortunately, U.S. credit card regulations do not allow company and personal funds to be put together. If you want to purchase more than your funding allows, you can always use a personal credit card at checkout.
-
What prevents my balance from being used outside Careots?Through our relationship with Stripe and Visa, we are able to whitelist or select specific merchants where the debit card will work. We can adjust this on an employer to employer basis, so please discuss with your company if you have an incredible brand you would like to include.
-
Is my spending balance considered taxable income?Depending on the products and services you choose, the spending may or may not be considered taxable income. Careots works directly with your employer to make sure this is handled according to their policy.
-
What happens to my unused balances at the end of the year?Careots strives to align our timing with each companies benefits calendar. We will make sure to notify you when your unused spending balance may expire so you can take full advantage of these benefits.
-
What happens to unused balances if I am no longer employed?We enable your employer to configure your available balance as they see fit. In this situation, they will have to manage what happens based on their policy.
-
What devices and platforms can I use to access Careots?You can access Careots from any device with an internet browser. We do not require any software downloads or installations.
-
How do I get more help?Please visit our Contact Us page and fill out a request if you have any questions not answered here.
-
What is Careots?Careots is a web application and cloud platform meant to help educate employees about their own wellbeing and happiness. Careots also offers a robust marketplace of premier products and services to help you take the steps needed to thrive.
-
How does Careots help improve my wellbeing?Careots gives you access to some of the best research and tools available to understand what drives you and a path towards expanding your happiness. Once you are ready, Careots gives you the freedom to choose from carefully selected products and services that address specific elements of your wellbeing.
-
Why does wellbeing matter to me?Your wellbeing or happiness directly impacts your anxiety levels and mindset on life. When you feel supported, comfortable, and empowered, your ability to be engaged, chase your goals, and make successful contributions are all increased.
-
What is the difference between being happy and my happiness?Happy is a temporary or situational state of mind. It is something that feels good right now like a quick dopamine rush. Happiness is a continual or lasting state of being. It gives a reason to everything you are doing to help your life have meaning.
-
What are the six essential human resources of wellbeing?We have worked with industry leading research, our partners, and our customers to understand what drives your wellbeing. This has led to the creation of our six essential human resources of wellbeing including Emotional, Career, Social, Financial, Physical, and Community. Each of these elements are interdependent on each other and require balance for you to thrive at work and in life.
-
Why is Gallup a part of Careots?Gallup (www.gallup.com) is the recognized world leader in providing research and surveys on employee engagement ways to improve wellbeing (happiness). Gallup provides Careots with exclusive Wellbeing Finder resources and access to their research and insights for employees.
-
Why is Happify a part of Careots?Happify (www.happify.com) is the most used emotional wellbeing app. They provide users with science-based activities and games to reduce stress and anxiety while building optimism and mindfulness. Through our partnership, Happify provides Careots users with premium access to their tracked topics, content, and meditations.
-
Who else is involved in Careots?Careots is constantly striving to recruit and foster the best partner ecosystem. Our customer experience is built through our strong relationship with Stripe and Visa. Our marketplace hosts over 40 of the most respected consumer and medical brands committed to user wellbeing (happiness).
-
What are some of the products and services I can spend my balance?There are over 40 different options for you to spend your balance. This includes Babbel, Peloton, Scribd, Scott's Cheap Travel, Legalzoom, Shipt, Curiosity Stream, and Motley Fool.
-
How competitive is Careots pricing?We work with our marketplace partners to make sure the quality and focus are aligned with your priorities. Additionally, we negotiate on behalf of all our users to get the best prices.
-
How do I use my spending balances in Careots?Your employer has the ability to fund your Careots account to make purchases in our marketplace. As soon as you log into your Careots account, you will see your available spending balance and your virtual debit card information. This debit card is authorized to only work for purchases made inside the Careots marketplace. If your employer has not given you funding, you are able to take advantage of the marketplace offerings by using your own credit card at check out.
-
Can I add personal funds to the Careots balance?Unfortunately, U.S. credit card regulations do not allow company and personal funds to be put together. If you want to purchase more than your funding allows, you can always use a personal credit card at checkout.
-
What prevents my balance from being used outside Careots?Through our relationship with Stripe and Visa, we are able to whitelist or select specific merchants where the debit card will work. We can adjust this on an employer to employer basis, so please discuss with your company if you have an incredible brand you would like to include.
-
Is my spending balance considered taxable income?Depending on the products and services you choose, the spending may or may not be considered taxable income. Careots works directly with your employer to make sure this is handled according to their policy.
-
What happens to my unused balances at the end of the year?Careots strives to align our timing with each companies benefits calendar. We will make sure to notify you when your unused spending balance may expire so you can take full advantage of these benefits.
-
What happens to unused balances if I am no longer employed?We enable your employer to configure your available balance as they see fit. In this situation, they will have to manage what happens based on their policy.
-
What devices and platforms can I use to access Careots?You can access Careots from any device with an internet browser. We do not require any software downloads or installations.
-
How do I get more help?Please visit our Contact Us page and fill out a request if you have any questions not answered here.
-
What is Careots?Careots is a web application and cloud platform meant to help educate employees about their own wellbeing and happiness. Careots also offers a robust marketplace of premier products and services to help you take the steps needed to thrive.
-
How does Careots help improve my wellbeing?Careots gives you access to some of the best research and tools available to understand what drives you and a path towards expanding your happiness. Once you are ready, Careots gives you the freedom to choose from carefully selected products and services that address specific elements of your wellbeing.
-
Why does wellbeing matter to me?Your wellbeing or happiness directly impacts your anxiety levels and mindset on life. When you feel supported, comfortable, and empowered, your ability to be engaged, chase your goals, and make successful contributions are all increased.
-
What is the difference between being happy and my happiness?Happy is a temporary or situational state of mind. It is something that feels good right now like a quick dopamine rush. Happiness is a continual or lasting state of being. It gives a reason to everything you are doing to help your life have meaning.
-
What are the six essential human resources of wellbeing?We have worked with industry leading research, our partners, and our customers to understand what drives your wellbeing. This has led to the creation of our six essential human resources of wellbeing including Emotional, Career, Social, Financial, Physical, and Community. Each of these elements are interdependent on each other and require balance for you to thrive at work and in life.
-
Why is Gallup a part of Careots?Gallup (www.gallup.com) is the recognized world leader in providing research and surveys on employee engagement ways to improve wellbeing (happiness). Gallup provides Careots with exclusive Wellbeing Finder resources and access to their research and insights for employees.
-
Why is Happify a part of Careots?Happify (www.happify.com) is the most used emotional wellbeing app. They provide users with science-based activities and games to reduce stress and anxiety while building optimism and mindfulness. Through our partnership, Happify provides Careots users with premium access to their tracked topics, content, and meditations.
-
Who else is involved in Careots?Careots is constantly striving to recruit and foster the best partner ecosystem. Our customer experience is built through our strong relationship with Stripe and Visa. Our marketplace hosts over 40 of the most respected consumer and medical brands committed to user wellbeing (happiness).
-
What are some of the products and services I can spend my balance?There are over 40 different options for you to spend your balance. This includes Babbel, Peloton, Scribd, Scott's Cheap Travel, Legalzoom, Shipt, Curiosity Stream, and Motley Fool.
-
How competitive is Careots pricing?We work with our marketplace partners to make sure the quality and focus are aligned with your priorities. Additionally, we negotiate on behalf of all our users to get the best prices.
-
How do I use my spending balances in Careots?Your employer has the ability to fund your Careots account to make purchases in our marketplace. As soon as you log into your Careots account, you will see your available spending balance and your virtual debit card information. This debit card is authorized to only work for purchases made inside the Careots marketplace. If your employer has not given you funding, you are able to take advantage of the marketplace offerings by using your own credit card at check out.
-
Can I add personal funds to the Careots balance?Unfortunately, U.S. credit card regulations do not allow company and personal funds to be put together. If you want to purchase more than your funding allows, you can always use a personal credit card at checkout.
-
What prevents my balance from being used outside Careots?Through our relationship with Stripe and Visa, we are able to whitelist or select specific merchants where the debit card will work. We can adjust this on an employer to employer basis, so please discuss with your company if you have an incredible brand you would like to include.
-
Is my spending balance considered taxable income?Depending on the products and services you choose, the spending may or may not be considered taxable income. Careots works directly with your employer to make sure this is handled according to their policy.
-
What happens to my unused balances at the end of the year?Careots strives to align our timing with each companies benefits calendar. We will make sure to notify you when your unused spending balance may expire so you can take full advantage of these benefits.
-
What happens to unused balances if I am no longer employed?We enable your employer to configure your available balance as they see fit. In this situation, they will have to manage what happens based on their policy.
-
What devices and platforms can I use to access Careots?You can access Careots from any device with an internet browser. We do not require any software downloads or installations.
-
How do I get more help?Please visit our Contact Us page and fill out a request if you have any questions not answered here.
-
What is Careots?Careots is a web application and cloud platform meant to help educate employees about their own wellbeing and happiness. Careots also offers a robust marketplace of premier products and services to help you take the steps needed to thrive.
-
How does Careots help improve my wellbeing?Careots gives you access to some of the best research and tools available to understand what drives you and a path towards expanding your happiness. Once you are ready, Careots gives you the freedom to choose from carefully selected products and services that address specific elements of your wellbeing.
-
Why does wellbeing matter to me?Your wellbeing or happiness directly impacts your anxiety levels and mindset on life. When you feel supported, comfortable, and empowered, your ability to be engaged, chase your goals, and make successful contributions are all increased.
-
What is the difference between being happy and my happiness?Happy is a temporary or situational state of mind. It is something that feels good right now like a quick dopamine rush. Happiness is a continual or lasting state of being. It gives a reason to everything you are doing to help your life have meaning.
-
What are the six essential human resources of wellbeing?We have worked with industry leading research, our partners, and our customers to understand what drives your wellbeing. This has led to the creation of our six essential human resources of wellbeing including Emotional, Career, Social, Financial, Physical, and Community. Each of these elements are interdependent on each other and require balance for you to thrive at work and in life.
-
Why is Gallup a part of Careots?Gallup (www.gallup.com) is the recognized world leader in providing research and surveys on employee engagement ways to improve wellbeing (happiness). Gallup provides Careots with exclusive Wellbeing Finder resources and access to their research and insights for employees.
-
Why is Happify a part of Careots?Happify (www.happify.com) is the most used emotional wellbeing app. They provide users with science-based activities and games to reduce stress and anxiety while building optimism and mindfulness. Through our partnership, Happify provides Careots users with premium access to their tracked topics, content, and meditations.
-
Who else is involved in Careots?Careots is constantly striving to recruit and foster the best partner ecosystem. Our customer experience is built through our strong relationship with Stripe and Visa. Our marketplace hosts over 40 of the most respected consumer and medical brands committed to user wellbeing (happiness).
-
What are some of the products and services I can spend my balance?There are over 40 different options for you to spend your balance. This includes Babbel, Peloton, Scribd, Scott's Cheap Travel, Legalzoom, Shipt, Curiosity Stream, and Motley Fool.
-
How competitive is Careots pricing?We work with our marketplace partners to make sure the quality and focus are aligned with your priorities. Additionally, we negotiate on behalf of all our users to get the best prices.
-
How do I use my spending balances in Careots?Your employer has the ability to fund your Careots account to make purchases in our marketplace. As soon as you log into your Careots account, you will see your available spending balance and your virtual debit card information. This debit card is authorized to only work for purchases made inside the Careots marketplace. If your employer has not given you funding, you are able to take advantage of the marketplace offerings by using your own credit card at check out.
-
Can I add personal funds to the Careots balance?Unfortunately, U.S. credit card regulations do not allow company and personal funds to be put together. If you want to purchase more than your funding allows, you can always use a personal credit card at checkout.
-
What prevents my balance from being used outside Careots?Through our relationship with Stripe and Visa, we are able to whitelist or select specific merchants where the debit card will work. We can adjust this on an employer to employer basis, so please discuss with your company if you have an incredible brand you would like to include.
-
Is my spending balance considered taxable income?Depending on the products and services you choose, the spending may or may not be considered taxable income. Careots works directly with your employer to make sure this is handled according to their policy.
-
What happens to my unused balances at the end of the year?Careots strives to align our timing with each companies benefits calendar. We will make sure to notify you when your unused spending balance may expire so you can take full advantage of these benefits.
-
What happens to unused balances if I am no longer employed?We enable your employer to configure your available balance as they see fit. In this situation, they will have to manage what happens based on their policy.
-
What devices and platforms can I use to access Careots?You can access Careots from any device with an internet browser. We do not require any software downloads or installations.
-
How do I get more help?Please visit our Contact Us page and fill out a request if you have any questions not answered here.
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